Privacy Policy
1. Controller
The Specialist s.r.o.
Company ID / IČO: 05989183
Registered office: Kurzova 2222/16, 155 00 Praha 5, Czech Republic
SPECIALIST ENGINEERING LAB is a business division of The Specialist s.r.o.
Contact for privacy and enquiry matters: info@specialistengineeringlab.com, phone +420 775 757 068.
2. Scope
This policy covers personal data processed via the Specialist Engineering Lab website, contact form, related consultation requests, and essential technical operation of the site.
3. Categories of data
- Identity and contact data: name, company, business email, phone (optional unless phone contact is preferred), position (optional).
- Enquiry content: selected engineering challenge / service, project timeline, preferred contact method, project description.
- Attribution data: UTM parameters, landing page path, HTTP referrer where provided by the browser, and a derived lead-source label for sales follow-up.
- Technical/security data: CSRF session identifiers, rate-limit and idempotency tokens, security logs (without unnecessary personal content).
- Consent preferences for optional cookies when the visitor uses the cookie banner.
- Website analytics data (optional) — only if you grant analytics consent and analytics collection is enabled by the operator: pages viewed and page titles, referring website and campaign parameters (including standard UTM fields where present), approximate device and browser technical information, interaction events that do not include enquiry field contents (for example CTA clicks, form start or validation signals, and a conversion event after an enquiry is stored), Matomo visitor and session identifiers, and IP-related processing as described in section 4. Processed via Matomo Analytics hosted at
analytics.4app.cz.
4. Purposes and legal bases
- Responding to engineering enquiries and arranging calls/audits/projects — steps prior to entering into a contract / legitimate interest in handling B2B enquiries (Art. 6(1)(b) and/or 6(1)(f) GDPR — final basis to be confirmed by counsel).
- Securing the website and preventing abuse — legitimate interest in IT security.
- Optional website analytics (Matomo) — measuring website traffic, engagement and conversion-related events (including an enquiry-submitted conversion event) so we can improve the site and understand how visitors use it. Legal basis: consent (Art. 6(1)(a) GDPR). Analytics runs only after you grant analytics consent in the cookie banner (Accept optional, or enable Analytics under Customize) and only when the operator has enabled Matomo collection in production configuration. Analytics is provided through a Matomo instance at
https://analytics.4app.cz/(Site ID 47). You may refuse analytics or withdraw consent at any time via Cookie settings in the website footer; withdrawal does not affect the handling of an enquiry you already submitted.
Contact-form submissions (name, company, business email, phone, position, project description and related enquiry fields) are stored in our systems for responding to your request. Those submitted values are not transmitted to Matomo. Matomo may record a non-personal conversion event after the server confirms that an enquiry was stored; that event does not include the enquiry text or your contact details.
When Matomo processes a visit, geolocation enrichment may use the visitor’s original (non-anonymized) IP address. The IP address retained with the tracking data is anonymized by masking 2 bytes of the IP address in accordance with the Matomo configuration. Masking reduces identifiability but does not make analytics data fully anonymous.
The website form uses an acknowledgement checkbox confirming that the visitor has been informed about this Privacy Policy. It is not marketing consent and does not subscribe the visitor to newsletters.
5. Recipients
Internal business development and engineering staff of The Specialist s.r.o. Hosting and infrastructure providers acting as processors as necessary to operate the website and store enquiry records. Email delivery providers if SMTP notifications are enabled. Website analytics measurement requests are sent to the Matomo installation at analytics.4app.cz when analytics is enabled and consented. Google Analytics 4 and Google Tag Manager are not used on this website. No sale of personal data.
6. Retention
Proposed (pending operator approval): unanswered enquiries retained for up to 24 months; opportunities retained according to commercial record-keeping needs; security logs retained for a shorter operational period. Exact retention must be confirmed before production reliance.
Matomo analytics: the Matomo administration is configured with a reported retention period of 24 months. It is not yet confirmed whether this setting applies to raw visitor logs, aggregated reports, or both. Until that scope is confirmed, do not assume that every category of Matomo data is deleted after 24 months. This paragraph will be updated once the operator confirms the exact scope.
7. International transfers
Primary hosting is intended within the EU/EEA. If a processor outside the EU/EEA is used, appropriate transfer safeguards will be applied and this policy will be updated.
8. Automated decision-making
No automated decision-making producing legal or similarly significant effects is performed on enquiry data.
9. Your rights
You may request access, rectification, erasure, restriction, portability, or objection where applicable under GDPR, and withdraw consent for optional analytics where consent is the legal basis. You may lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), www.uoou.cz.
10. Cookies
See the Cookie Policy.